Tell Me Exactly What Happened: Dispatches From 911

In her second memoir for the MHS Press about working as a police dispatcher, Caroline Burau is snappy, compassionate and funny. And she really needs to pee.

-Minneapolis Star Tribune

Answering 911: Life in the Hot Seat

A witty, gritty look at life on the receiving end of our calls for help-- [Burau] proves she found her true calling.

-Reader's Digest